Summer Offer 2025: Free Delivery & Pick-up in Dublin, Kildare, Meath for all containers booked in July & August.
(FAQs) Frequently Asked Questions
Read through the most commonly asked questions we get here at BoxDrop Storage, if you don’t find an asnwer to your questio, please reach out to our friendly and helpful support team who would be happy to help answer any queries you have!
Frequently Asked Questions
General Questions
What is BoxDrop?
BoxDrop is a smart storage and moving service that delivers insulated containers to your door step. You pack at your own pace, and we handle the transport and storage—no stress, no hassle.
What services do you offer?
We provide three flexible options:
- On-Premise Storage – We drop off an empty container, you fill it, and keep it available on your yard.
- Renting Storage – Flexible renting storage for ling term or short term use.
- Container Storage – We store your packed container in a 24/7 CCTV monitored site.
- Moving Home – We transport your loaded container from one location to another.
Can I drive to the BoxDrop Site?
For maximum security, our facility is professionally guarded and not open to public access. If you need your items, simply request retrieval—our team will deliver them within 48 hours, saving you the stress of driving and lifting.
Where do you operate?
We currently serve Dublin, Kildare and Meath with plans to expand soon!
What sizes of storage containers do you offer?
We offer storage units in 10ft and 20ft size. To know what storage size you’ll need, contact us through call or book a schedule online.
Booking & Pricing
How do I book a container?
Simply select your service, choose your dates, and confirm your booking—all online.
How is pricing calculated?
Pricing is based on rental duration (up to 250 per week) and the number of drop-offs and pickups required. A transport fee applies for each move.
Can I change my booking dates?
Yes! You can modify your booking, subject to availability. Additional charges may apply.
Container & Storage
What size are the containers?
Our insulated containers are designed to hold household goods, office items, or anything you need to store safely. Dimensions are as follows:
- Small: 10′ x 8′ x 8′
- Large: 20′ x 8′ x 8′
Are the containers weatherproof?
Absolutely! Our containers are insulated and designed to protect your belongings from the elements.
Can I access my container while it's in storage?
No, unfortunately that is not possible.
Delivery & Pickup
How soon can I get a container?
Delivery availability depends on demand, best way to check is our online portal.
What services do you offer?
Yes, or you can authorize someone to be there on your behalf.
What if I need my container moved to a different location?
No problem! Our Relocation Service allows you to move your container from one place to another.
Support & Policies
What happens if my container gets damaged?
If damage occurs while in your possession, charges may apply.
How do I get a VAT receipt?
You can download a VAT receipt from your Manage Orders section after booking.
How do I contact customer support?
You can reach us via email or phone:
- [email protected]
- 01-4821010